All Marisport staff, regardless of rank, should have their focus on actions to develop empathy and trust relations with Customers, based on value best proposal, to assure our customers satisfaction.
In contacting Customers its necessary that staff perform their tasks according to Marisport commitments:
- Deserving Customer confidence;
- Informing with transparency and truth;
- Acting in a proper way from a company designed for industrial production;
- Treating Customers with professionalism, respect and loyalty;
- Giving Customers products and services of Excellence;
- Giving Customers the necessary information’s for clear decisions and assuring rigorous commitment of agreed conditions;
- Respecting Customers information privacy according to applicable laws
Rules set out on this Code should be accepted, understood and practiced by all Staff on their activities regardless of rank, competences and specific responsibilities.
Marisport Behavior Rules
Personnel Development and Professional Growth
Marisport credits high value to professional and personnel development of our Staff, promoting their continuous training as a key factor for their performance and motivation. Selection, remuneration and professional growth policies are guided by criteria of merit and market reference practices.
Marisport sets its principles and values according to national and international laws concerning Human and Social Rights. We do not admit discrimination based on sex, race, ethnicity, religious conviction, political affiliation, or other, being assured equal opportunities and integrity and dignity at the workplace.
Bribe or Corruption:
Marisport condemns any acts by which compensation or benefits are offer to influence behaviors with intent to obtain advantages for the actor or for the company
Health and Safety:
Marisport provides a healthy work environment, safe, secure and pleasant that promotes the well fare and productivity of all Staff
Marisport stimulates staff participation, promoting efficient means of communication and sharing.
Creation of Value:
Marisport conducts it´s business with a value creation vision, respecting sustainability, social accountability and corporative and environmental principles.
Staff Rules of Behavior
All staff commits with updating their knowledge and skills, attending the training opportunities put at their disposal by the company
Innovation and Initiative
To achieve collective objectives, it should be used a individual and proactive attitude, implementing innovative solutions that perform better than traditional solutions
Relation between Staff and Management should be guided by mutual respect, loyalty, cooperation, honesty and communication clarity, aiming to achieve excellency on the collective result.
Integrity and loyalty:
To Staff and Management is prohibited the usage of their quality or hierarchical position, as well as Marisport image and name, for personal advantage, of their family or third parties. On performing their activities, internally, and externally, all Staff and Management should adopt a dignified behavior, with regard to company prestige and of its brands.
Marisport Staff should apply this rule with special care on their online relations, always referring to the company with respect, loyalty, common sense and in alignment with this Code.
Staff and Management should conduct their business in a professional and responsible fashion, protecting company assets through rational usage of resources.
Staff and Management are obliged to protect information confidentiality in executing their tasks, and can not use it to obtain personal advantages and benefits for them or for third parties.
Restricted Information and Information Abuse:
Staff and Management that have access to Restricted Information are not allowed to transmit it, use it or facilitate its usage by third parties with intent of gaining personal advantages.
Sustainability is addressed as being a shared responsibility of all Staff
Staff and Management should not be involved in activities that compete with those made by Marisport
Marisport does not encourage the practice of gifts or receiving commercial offers. Staff and Management should not accept, for their own benefit, goods, services or any advantages with a individual value above 100 € (including Christmas Gifts) from Customers, Suppliers, Service Providers or any individual or collective that has, has been or will have commercial relations with Marisport.
Although, if the non-acceptance will not be viable, the member of Staff should deliver the gift to Senior Management for their consideration and decision.
All exceptions should be communicated to senior Management.
Offering of goods to any external entity is only allowed, if done in Company Name, and with Senior Management approval, and conducted according to industry common practices.
It´s forbidden the offering or acceptance, in any circumstance, regardless of value, of any goods subject to legal restrictions.
Marisport patrimony is for professional exclusive use, being forbidden their usage for personal benefit or of others. Its up to all Marisport Staff to assure the protection and conservation of physical, financial and intellectual patrimony, and the resources should be used efficiently. Whenever possible and applicable, intellectual property should be assured by means of registration and patenting.
Staff should behave accordingly to safety rules, that prevent the occurrence of accidents.
Staff should care for company financial resources with great diligence, protecting from loss, theft or improper use.
Staff should not obtain advantages, for them or third parties, by the usage of know-how and information concerning Marisport business.
Marisport selects its service providers and suppliers based on clear and impartial criteria, being one of those the compliance with this code of ethics
Marisport acts with loyalty and good faith in its relations with business partners, establishing clear and objective communication, aiming to consolidate a trusting long-term relation.
Marisport adopts procedures guided by principles of economic rationality and efficiency. Its company practice is transparent and equative, and no form of abuse, bribery, corruption or money laundry is tolerated.
Marisport has a cooperative attitude with public authorities and local community, based on rules of transparency and independence, with full availability and opening for the improvement of the legal frame of its business.
Marisport has a position of independence concerning public institutions and political parties, with no prejudice of its professional relations. It does not give financial support to political parties or organizations of political nature.
Respect and Obligations commitment:
Strict observance of national and international law is observed, and all legal and contractual obligations are fulfilled.
All required information mandatory by law will be submitted to public and supervision institutions, in a rigorous, adequate and timely fashion.
Marisport adopts an active social accountability policy and contributes for Community improvement, with strong environmental concern, social and economic well being and the development of human knowledge.
Constant dialogue with community entities is adopted and this is fundamental for long term success of company activities, as these channels allow to identify main improvement aspects.
Mutual Respect and Cordiality:
Marisport respects market legal rules and criteria, allowing loyal and healthy competition. Relations with competitors follow rules of cordiality and mutual respect.
Marisport adopts and stimulates the responsible use of natural resources and the preservation of natural environment, promoting an eco-efficient management that respects environmental impacts resulting of company activity.